Terms Of Use

Please read these Terms of Use (“Terms” or “Agreement”) carefully before accessing and using www.mindsetcoachmindi.com (the “Website”) and/or purchasing any products or services offered by MGD Coaching (ABN 31345177290), referred to herein as “we,” “us,” or “our.”

These Terms form a legally binding agreement between you (whether as an individual or on behalf of an entity) and us. By accessing the Website and/or purchasing our products or services, you confirm that you have read, understood, and agreed to be bound by these Terms.

The headings used in this Agreement are for convenience only and do not affect the interpretation of any provisions.

IMPORTANT: If you do not agree to any part of these Terms, you must immediately cease using the Website and refrain from purchasing any products or services.

1. Legal Age
You must be at least 18 years old to access and use our services. If you are under 18, you must obtain written consent from a parent or legal guardian before using the Website or engaging with any of our products or services.

2. Applicable Law
This Agreement is governed by and construed in accordance with the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria for any dispute arising out of or in connection with this Agreement.

3. Content, Products & Services
All content, products, and services provided via this Website are for informational and educational purposes only and do not constitute legal, medical, financial, or other professional advice.

We make no guarantees regarding outcomes or results from the use of our content, products, or services.

We offer one-off coaching sessions on a pay-as-you-go (PAYG) basis. These sessions are booked individually, are subject to availability, and operate on a first-paid, first-served policy. Sessions begin and end at the scheduled time, and you are solely responsible for booking and attending accordingly.

From time to time, we may also offer structured coaching programmes, which are governed by separate client agreements provided at the time of enrolment.

You agree that you are engaging with our content and services voluntarily and at your own discretion. We accept no liability for any loss, injury, or damages arising from your participation or from third-party services we may recommend.

We may allow you to share, repost, or link our content across other digital platforms, including social media, blogs, or forums. You are responsible for determining the appropriateness and legality of doing so.

We may receive affiliate commissions or other forms of compensation when you purchase products or services we recommend, including but not limited to those from Amazon, other facilitators, or affiliate programs. We only recommend products or services we genuinely believe to be of value, but we encourage you to do your own due diligence before making any purchase.

4 . Professional Conduct and Standards
You agree to engage with our services professionally and respectfully.

We reserve the right to terminate services at any time if we determine, in our sole discretion, that your conduct breaches our standards, including but not limited to arriving under the influence of substances, abusive or disruptive behaviour, or any action that undermines the integrity of the coaching relationship.

Any behaviour deemed inappropriate or disruptive will not be tolerated.
You agree to participate in services with appropriate preparation, punctuality, integrity, and commitment.

Client Preparation and Participation Requirements for Pay-As-You-Go (PAYG) Coaching Sessions you agree to:

1. Have your camera turned on for the entire session; participation with the camera off is not permitted.
2. Be the sole participant in the session; sharing the meeting link or allowing third parties to attend or be physically present is prohibited.
3. Refrain from audio/video recording, screen capturing, or photographing the session to protect confidentiality.
4. Prepare your environment as advised, ensuring a quiet, private, distraction-free space suitable for video coaching.
5. Arrive on time for the session; sessions start and end as scheduled with no extensions. Late arrivals beyond a 30-minute grace period may result in forfeited sessions without refund.
6. Refrain from participating in any session if you are under the influence of alcohol, recreational drugs, or prescribed medications that impair your cognition or presence.
7. Comply with all other session preparation guidelines communicated prior to the session.
8. Failure to comply may result in termination of the session without refund, cancellation of any future paid bookings, and where necessary, referral to relevant authorities for misconduct.

 

5. Refunds & Payment Policy
All sales for digital products and pay as you go sessions are final. No refunds, rescheduling, cancellations, extensions or credits will be provided for change of mind, no shows, forgetting appointments or unused or expired products or services. By completing a purchase you accept full responsibility for using the product or booking the session within the stated time frame.

We are not responsible for refunding any third-party services or products that we may recommend.

All transactions are processed in United States Dollars (USD). You acknowledge that all payments are subject to the terms and conditions of your financial institution and/or third-party payment processor (e.g., Stripe).

6. Intellectual Property
All content on this Website and associated platforms, including but not limited to trademarks, logos, designs, text, videos, audio files, products, and methods, is our exclusive intellectual property.

Any content provided—whether free or paid—is strictly for your personal, non-commercial use. You agree not to record, reproduce, republish, distribute, or otherwise share any part of our content or services without our prior written consent.

7. Confidentiality & Personal Information
We collect your personal and sensitive information solely to provide services, verify identity, and ensure safety and compliance. Your information is kept confidential and is not sold or disclosed to third parties without your consent, except as required by law.

Coaching is not a legally protected confidential relationship (such as doctor-patient or lawyer-client). Communications may not be covered by legal privilege.

Confidential information excludes data that:
(a) was already in our possession;
(b) is publicly known;
(c) was lawfully obtained from a third party;
(d) is independently developed without using your confidential data;
(e) must be disclosed by law, court order, or subpoena;
(f) indicates a likely risk of harm to yourself or others;
(g) involves criminal activity.

You are encouraged to raise any confidentiality concerns with us at any time.

8. Dispute Resolution
In the event of a dispute, both parties agree to engage in good faith mediation for up to 60 days after notice is provided.

If the matter remains unresolved, and legal proceedings commence, the prevailing party shall be entitled to reasonable legal fees and costs.

9. Limited Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

In any event, our total liability under this Agreement shall not exceed the total amount paid by you to us for the services rendered.

10. Termination
You may cease using our services at any time.

We reserve the right to suspend or terminate your access to our services at our sole discretion if you breach any part of these Terms.

11. Severability
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Waiver
Failure by either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13. Survival
The following sections will survive termination of this Agreement: Content, Products & Services; Intellectual Property; Limited Liability; Applicable Law; Confidentiality; Waiver; Severability.

14. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this Website, and your continued use constitutes acceptance of the new terms.

15. Contact
For all questions related to these Terms, please contact us at:
Email: contact@mindsetcoachmindi.com
We aim to respond within 7 business days.

16. Automated Data Collection and Data Mining
You agree not to use any automated systems, bots, spiders, scrapers, data mining tools, or other automated means to access, monitor, copy, or collect data from the Website or our content without our express prior written permission.

Unauthorized data harvesting or extraction is strictly prohibited and may result in legal action.

We reserve the right to take technical and legal measures to prevent or block such activities.

Disclaimer: Nothing in these Terms excludes any rights you may have under the Australian Consumer Law (ACL).